Not sure which screen to enter your Monaxa ID on? There are two ways in: the client area for account management, and MT4/MT5 for trading.
On the official site (confirmed 17 October 2026), all Standard, Pro, Zero and Cent accounts support MT4 and MT5. This article explains the difference between the two logins, the steps, and what to check if you can't log in.
Conclusion: Monaxa has two logins, so use each for its own purpose
- Client area: enter from "Login" on the official site to manage your account, verify your identity, and deposit or withdraw
- MT4/MT5: the tools you trade with. All Standard, Pro, Zero and Cent accounts support them
- Server name: not stated on the official public pages. Follow what the client area shows
- If you can't log in, check input errors, your account type, and official support, in that order
| Item | Client area | MT4/MT5 |
|---|---|---|
| Entry point | "Login" in the header of the official site | The MT4/MT5 trading platform |
| Main use | Account management, identity verification, deposits and withdrawals | Trading, such as placing and closing orders |
| What you enter | "ID" and password | Trading account number, password and server name (standard MT4/MT5 fields) |
※ Whether the client area password is the same as the MT4/MT5 password is not stated on the official site. Check the guidance for each account.
How to log in to the Monaxa client area
- 01Open Login on the official site
Click "Login" in the header of the official site (monaxa.com). Going in from the official site rather than an email link makes it easier to avoid fake sites.
- 02Enter your ID and password
The login screen labels the input field "ID". Enter your registered details and password, then click "Login". The public screen does not say whether the ID is an email address.
- 03Be careful with Remember ID
The login screen has a "Remember ID" checkbox. On a shared computer, it is safer to leave it unchecked.
- 04Check your accounts
Once logged in, check your account type (Standard, Pro, Zero or Cent) and whether it is MT4 or MT5. For display details, follow the client area screen.
If you forget your password, start a reset from "Forgot your password?" on the login screen. Whether two-factor authentication is available is not stated on the public screen.
Monaxa MT4/MT5: download and login steps
The official site's platforms page has sections for MT4 and MT5. Check this page and the screens after login for download details.
- 01Decide between MT4 and MT5
The account opening steps include a stage where you choose MT4 or MT5. All accounts support both, so you can pick whichever you are used to.
- 02Get the platform from official guidance
Use the official platforms page or the guidance in the client area. Do not use files distributed by third-party sites.
- 03Gather your login details
Prepare three items: trading account number, password and server name. The server name is not stated on the official public pages, so check it in your account guidance.
- 04Enter them in the platform and confirm the connection
Enter the three items on the MT4/MT5 login screen. Once connected, check that the prices on screen are moving.
Reusing a server name from another broker or a search result will make the login fail. If you can't find it, tell live chat your account number and ask.
What to do if you can't log in to Monaxa
- 01Review what you entered
Check full-width and half-width characters, upper and lower case, and extra spaces from pasting. Showing the password on screen makes mistakes easier to spot.
- 02Check you haven't mixed up the two logins
Make sure you haven't entered the client area ID in the MT4/MT5 account number field. They are separate logins.
- 03Check your account type
Use the MT4 or MT5 you chose when opening the account. A bonus-only account is opened as a separate account, so also watch for mixing up account numbers.
- 04Check the server name
Choosing the wrong server is a common cause. Compare it with the name in your account guidance.
- 05Reset your password
If your input is correct but you still can't get in, reset the password from "Forgot your password?".
- 06Contact official support
Live chat is available 24 hours a day, 5 days a week, handled by Max AI and support staff. Email is accepted at support@monaxa.com.
In chat or email, give your trading account number, the platform you use and the error message. Do not tell anyone your password.
All Monaxa accounts support MT4 and MT5: list by account
| Account | Supported platforms | Minimum deposit |
|---|---|---|
| Standard | MT4 and MT5 | USD 15 |
| Pro | MT4 and MT5 | USD 50 |
| Zero | MT4 and MT5 | USD 200 |
| Cent | MT4 and MT5 | USD 15 |
Spreads and commissions for each account type are compared in a separate article. Reading about deposits and withdrawals as well gives you the full picture.
Monaxa account types compared: spreads, commissions and minimum deposits →
How to open a Monaxa account: steps, documents and identity verification →
Monaxa deposits and withdrawals: fees, processing times and withdrawal rules →
Monaxa reputation checked against official information: operator, account terms and bonuses →
Frequently asked questions
Q. Where do I log in to Monaxa?
A. Click "Login" in the header of the official site to reach the client area login screen (confirmed 17 October 2026). The input fields are "ID" and password. To avoid fake sites, go in from the official site.
Q. What should I do if I can't log in to Monaxa?
A. Check input errors, mixing up the client area and MT4/MT5, your account type, and the server name, in that order. If you still can't get in, reset your password or contact live chat.
Q. What if I forgot my Monaxa password?
A. Start a reset from "Forgot your password?" on the login screen. The reset steps for the MT4/MT5 password are not stated on the official site. Ask via live chat.
Q. Can I use both MT4 and MT5 with Monaxa?
A. Yes. All Standard, Pro, Zero and Cent accounts support MT4 and MT5. You choose which one to use during the account opening steps.
Q. Where can I find the Monaxa server name?
A. The server name is not stated on the official public pages. Check your account guidance or the client area. If you can't tell, contact live chat or support@monaxa.com.
Q. Where do I download Monaxa MT4?
A. The official platforms page has sections for MT4 and MT5. Check the official guidance and the client area for download details. Avoid files distributed by third-party sites.
Sources and conditions
- Monaxa official: Home (Japanese, checked 17 October 2026) →
- Monaxa official: client area login screen (Japanese, checked 17 October 2026) →
- Monaxa official: Platforms (Japanese, checked 17 October 2026) →
- Monaxa official: Support (Japanese, checked 17 October 2026) →
- Monaxa official: Account types (Japanese, checked 2 September 2026) →
- Monaxa on this site →
- Advertising disclosure and risk warning →
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NEXT STEP
Now you know how login works, check Monaxa's account conditions.
The conditions for Standard, Pro, Zero and Cent and the account opening steps are set out on the broker page.
Brokers covered in this column
Account types, trading conditions and current offers are on each broker page.