Opening an Axi account follows the 8-step process set out by the official help centre. You start on Axi's website, select your country of residence, enter your personal and account details and create a password, then complete multi-factor authentication (MFA). After registration, you upload your identity documents from the "Funds" tab (official help centre, checked 27 September 2026). Identity verification must be completed within 28 days of opening the account, and until it is, your deposit amount is capped at a maximum of USD 5,000.
This article sets out, as far as Axi's official help centre confirms, the 8-step account opening process, what you enter during registration, how to choose between the Standard, Premium and Elite account types, the ID documents and photo requirements for verification, how long verification takes and what to do if it fails, and the minimum first deposit by method. We do not state a fixed processing time; the current status shown in the client portal and official support take priority.
In short: opening an Axi account takes 8 steps, and verification has a 28-day deadline
- Axi's account opening follows the official help centre's 8 steps: visit the website → select your country of residence → enter personal and account details, create a password and agree to the terms → complete multi-factor authentication (MFA) → upload identity documents under "Funds" → go to the trading platform and select "Start Trading" → agree to the terms in the pop-up and click "Open Account" → the new trading account appears on the dashboard (official help centre, checked 27 September 2026)
- Identity verification must be completed within 28 days of opening the account; until it is, the maximum deposit amount is capped at USD 5,000
- Accepted ID documents are limited to government-issued photo ID: a passport, national ID or driving licence
- There are three account types — Standard, Premium and Elite — each with a different first-deposit threshold, so it helps to choose one before you start registering
Axi is an advertising partner of this site, and we receive referral commission on accounts opened through our links. Trading forex and CFDs carries risk, including losses that can exceed your investment, and the same applies if you later use copy trading or Axi Select on the account you open. This article organises information from the official help centre and does not guarantee how long account opening or verification will take.
How to open an Axi account: the official 8 steps
Axi's official help centre article "How do I register and open an Axi trading account on the Axi website?" (checked 27 September 2026) sets out the following 8 steps for registering an account from the website.
- 01Go to the Axi website
The official help centre says: "Go to our website to register an account through the Axi Client Portal."
- 02Select your country of residence
Choose your country of residence on the registration screen.
- 03Enter your personal and account details, create a password and agree to the terms
"Enter your personal and account details, create a secure password, and agree to the terms and conditions" (official help centre).
- 04Complete multi-factor authentication (MFA)
"You will be asked to complete multi-factor authentication (MFA) using an authenticator app or SMS" (official help centre).
- 05Verify your identity from "Funds"
"Go to 'Funds' and click 'Verify Identity' to complete your account verification by uploading the required identity documents" (official help centre).
- 06Select "Start Trading" on the trading platform
"Once verified, go to the Axi trading platform and select 'Start Trading'" (official help centre).
- 07Agree to the terms in the pop-up and select "Open Account"
"A pop-up will appear asking you to open an Axi account. Review and agree to the terms and conditions, then click 'Open Account'" (official help centre).
- 08Check the dashboard for your new trading account
"Once set up, your new Axi trading account will appear on your dashboard" (official help centre).
What you enter when registering an Axi account
The official help centre article "How do I register and open an MT4/MT5 account in the client portal?" (checked 27 September 2026) says that, after selecting your country of residence, the registration process asks you to enter the following.
- Trading platform (MT4 or MT5)
- Account type
- Personal information (name, date of birth, address, nationality)
- Employment and funding information
- Your preferred account leverage
- Agreement to the terms and conditions
After that, you create a password for your MT4/MT5 trading account to complete registration, and your trading account details appear on the dashboard. You will also be asked to complete multi-factor authentication (MFA) using an authenticator app or SMS.
The official help centre states: "You must upload your identity documents and complete verification within 28 days of opening your account." This deadline applies even if you were not asked to submit documents on the account opening screen itself.
Choosing an Axi account type: Standard, Premium and Elite compared
You choose one of three account types during registration: Standard, Premium or Elite. The conditions listed on our broker page (information from Axi's representative, 10 September 2026) are as follows.
| Account type | Spread | Trading commission | First deposit | Platforms |
|---|---|---|---|---|
| Standard | From 0.7 pips | None | No set threshold (payment-method minimum only) | MT4, MT5, Axi app |
| Premium | From 0.0 pips | USD 4.5 round-turn / lot | USD 500 (no minimum afterwards) | MT4, MT5 |
| Elite | From 0.0 pips | USD 3.5 round-turn / lot | USD 25,000 (contact Axi support for later deposits) | MT4, MT5 |
※ Premium was formerly called Pro. Maximum leverage is 1:1000. As of 27 September 2026, the official help centre does not describe a dedicated procedure for changing account type after opening — check with support.
See Axi deposits and withdrawals (processing times, rules) →
Axi identity verification: required documents, photo requirements and the 28-day deadline
The official help centre article "Why is my account not verified?" (checked 27 September 2026) states: "We only accept government-issued photo identification, such as a passport, national ID card or driving licence."
- The image must show all four corners of the original document
- The image must be clear, legible and in full colour (verification cannot proceed if the image is unclear)
- If using a driving licence or national ID, you must photograph both the front and back
- You can also upload documents directly from the Axi mobile trading app (log in → the person icon → the "Verify ID" banner, or "Application Status" → "Verify ID")
The official help centre states: "You must upload your identity documents and complete verification within 28 days of opening your account." If you were not asked to submit documents at account opening, you can still submit them after your account is created — but the deadline itself does not change.
The official help centre article "Minimum and maximum deposit amounts" caps the maximum deposit for an unverified account at USD 5,000. Deposits, trading and withdrawals are all restricted until verification is complete.
How long Axi identity verification takes, and what to do if it fails
According to the official help centre article "Why is my account not verified?" (checked 27 September 2026), electronic approval is usually attempted first, and "if manual review is required, it may take 1–2 business days." Documents are submitted via your registered email address, and login details are emailed to you once approval is complete.
- Electronic approval: completed instantly if the conditions are met
- Manual review: can take 1–2 business days if required
- Documents and outcome notices go through your registered email address
The official help centre article "Why is my verification not working?" says this "can happen because your browser is blocking cookies." Disabling cross-site tracking prevention or cookie blocking on iPhone, iPad, Mac or Chrome allows the verification window to open.
Axi's official homepage uses this phrase to describe how quick the sign-up itself is, but it does not cover the time needed for identity verification, particularly manual review. The actual time varies by case.
Your first deposit after opening an Axi account: minimums by method
Once your account is open and verified, you can move on to your first deposit. The payment-method minimums listed on our broker page (information from Axi's representative, 10 September 2026) and the minimum/maximum deposit amounts confirmed by the official help centre are as follows.
| Method | Minimum |
|---|---|
| Crypto | USD 30 |
| Neteller | USD 5 |
| Skrill / PayPal | USD 10 |
| Bitwallet | JPY 1,340 |
| Local Money Transfer (Japan domestic bank transfer) | JPY 1,340 |
| Peska / global money transfer | See the client portal display |
※ The Standard account has no set first-deposit threshold; only these method minimums apply. The Premium account requires USD 500 on the first deposit (no minimum afterwards), and the Elite account USD 25,000 (contact Axi support for later deposits). The maximum deposit for an unverified account is USD 5,000. Credit/debit card deposits are not offered to clients in Japan.
According to the official help centre (checked 27 September 2026), a Japan domestic bank transfer (Local Money Transfer) starts from a minimum of JPY 1,340: log in to the client portal, open "Funds", then "Local Money Transfer", enter the amount, enter your name in katakana, and send the transfer from your banking app. Crediting can take 1–3 business days depending on your bank, and the transfer must come from an account in your own name.
Read our Axi deposit and withdrawal column (processing times, withdrawal rules) →
Running now on our site: an Amazon gift card worth JPY 5,000 for new accounts (until 30 September 2026)
From 15 to 30 September 2026, this site is running a promotion for new Axi accounts: "Axi x Kaiteki: Amazon gift card worth JPY 5,000 for new accounts." It is limited to the first 30 people, run by this site, and separate from any bonus offered directly by Axi.
- Eligibility: people opening an Axi account for the first time through this site (existing accounts or previous account-opening history are not eligible)
- Condition: settle at least one trade of 0.01 lots or more on the new account (no deposit-amount condition)
- How to apply: apply via our official LINE account once you have met the condition
- Reward: an Amazon gift card worth JPY 5,000 (email type). Sent within about a week of confirming eligibility
This promotion ends once the first 30 places are filled. Check the details page for the current status and terms.
Things to check when opening an Axi account
- Only government-issued photo ID — a passport, national ID or driving licence — is accepted for identity verification. Whether a student ID or employee ID can be used is not stated by the official help centre, so check with support
- If you do not complete identity verification within 28 days of opening the account, the unverified restrictions continue to apply to deposits, trading and withdrawals
- Before verification, the maximum deposit amount is capped at USD 5,000
- Withdrawals are only valid to an account in the account holder's own name (third-party withdrawals are not accepted)
- If the verification screen does not respond, check your browser's cookie-blocking settings
- Credit/debit card deposits are not offered to clients in Japan
- If you use copy trading or Axi Select on the account you open, that trading also carries the risk of loss
Frequently asked questions
Q. How do I open an Axi account?
A. According to the official help centre (checked 27 September 2026), the process is: visit the website → select your country of residence → enter your personal and account details, create a password and agree to the terms → complete multi-factor authentication (MFA) → upload identity documents under "Funds" → select "Start Trading" on the trading platform → agree to the terms in the pop-up and click "Open Account" → check your new trading account on the dashboard. That is 8 steps in total.
Q. What documents do I need to open an Axi account?
A. Only government-issued photo ID is accepted: a passport, national ID or driving licence (official help centre). The image must show all four corners of the original document and be clear, legible and in full colour, and a driving licence or national ID needs photos of both the front and back.
Q. How long does Axi identity verification take?
A. According to the official help centre (checked 27 September 2026), electronic approval is usually attempted first, and manual review, if required, can take 1–2 business days. Documents and outcome notices go through your registered email address.
Q. By when do I need to complete identity verification when opening an Axi account?
A. Within 28 days of opening the account (official help centre). Until verification is complete, the maximum deposit amount is capped at USD 5,000.
Q. How should I choose an Axi account type?
A. There are three: Standard (spread from 0.7 pips, no trading commission, no set first-deposit threshold), Premium (from 0.0 pips, USD 4.5 round-turn per lot, USD 500 first deposit) and Elite (from 0.0 pips, USD 3.5 round-turn per lot, USD 25,000 first deposit), based on our broker page and information from Axi's representative. The choice comes down to how you weigh trading cost against the first-deposit amount.
Q. What should I do if Axi identity verification does not work?
A. The official help centre says that if clicking "Verify ID" does nothing, it can be because your browser is blocking cookies. Disabling cross-site tracking prevention or cookie blocking on iPhone, iPad, Mac or Chrome allows the verification window to open.
Q. How much do I need for my first deposit after opening an Axi account?
A. The Standard account has no set first-deposit threshold; you can start with the payment-method minimum (USD 30 in crypto, USD 5 via Neteller, USD 10 via Skrill or PayPal, or JPY 1,340 via Japan domestic bank transfer or Bitwallet, among others). The Premium account requires USD 500 and the Elite account USD 25,000 (our broker page; official help centre).
Sources and conditions
- Axi official help centre: the 8 steps to register and open an account (Japanese, checked 27 September 2026) →
- Axi official help centre: registering and opening an MT4/MT5 account in the client portal →
- Axi official help centre: not asked for ID at account opening →
- Axi official help centre: how to upload identity documents →
- Axi official help centre: why an account is not verified →
- Axi official help centre: verification not working (cookies) →
- Axi official help centre: minimum and maximum deposit amounts →
- Axi official help centre: Japan domestic bank transfer deposit method →
- Axi account types and trading conditions (this site) →
- Our Axi deposit and withdrawal column (this site) →
- Axi x Kaiteki new-account campaign (this site) →
- Advertising, affiliate relationships and risk disclosure →
FX Textbook is an independent information site, not a broker or provider of personal investment advice. Forex and CFDs involve risk. You may lose some or all of your invested capital. No trading result is guaranteed.
NEXT STEP
Now that you know the account-opening steps, check Axi's account conditions.
See the spreads, commissions and first-deposit amounts for the Standard, Premium and Elite accounts, along with any running bonuses or campaigns and the deposit/withdrawal conditions, on our broker page.
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Account types, trading conditions and current offers are on each broker page.